For nearly 9 years a Technical Support employee at Mimaki Europe in various capacities. Always interested in technical documentation and finding ways to improve support and products.
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About
Building systems that just work.
For nearly 9 years I have been a Technical Support employee with Technical Training
Mimaki Europe in various capacities. I enjoy being part of a great E-Learning team of
engineers with different personalities. Always interested in Technical Documentation
moving forward and finding ways to improve our support and our products.
Location
The Randstad, Netherlands
Focus
Technical Support & Education
Languages
EN · NL · DE · FR
Experience
Technical Team Lead
Mimaki Europe · 2025 — Present
Leading the analysis and escalation team, in addition to organising, creating and monitoring the education and technical training program.
Manager Technical Support
Mimaki Europe · 2022 — 2025
Managing a 15+ Technical Support Area team for handling incoming issue cases, managing the engineer schedule and tasks, handling the escalation cases.
Support Engineer
Mimaki Europe · 2017 — 2022
Supported dealer engineers from EMEA region to troubleshoot and solve complex technical issues. Trained dealer engineers and demonstrated Mimaki products at exhibitions.
MSc Integrated Product Design
TU Delft · 2012 — 2016
Master of Science in Integrated Product Design. Also BSc Industrial and Product Design (2009–2012). Chassis and ergonomics engineer for Formula Student Team Delft.
Let's connect
Always open to interesting conversations and new challenges.